This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. To perform this job successfully, the employee may be required to follow any other job-related instructions and to perform other job-related duties requested by their supervisor in compliance with Federal and State Laws. Job requirements are subject to possible modification to reasonably accommodate individuals with disabilities. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or other employees.
EDUCATION / EXPERIENCE – Requires a high school diploma or its equivalent, a minimum one to three years of related training and/or experience in a related area, or equivalent combination of education and experience. College degree preferred.
REQUIRED KNOWLEDGE – Customer Service, Administration, Accounting, Account Management, and Collections.
REQUIRED SKILLS – Excellent Communication Both Written and Oral, Complex Problem Solving, Technical, Resource Management, MS Office, Ability to manage high volumes, The skill of persistence and the ability of negotiation.
PHYSICAL REQUIREMENTS – Normal office environment. Occasional light lifting of office equipment, materials and boxes; frequent walking and standing; requires dexterity in use of fingers for the operation of computers and other office equipment.