POSITION SUMMARY: The Credit & Collections Supervisor directs and coordinates the activities of the credit and collections department.

ESSENTIAL FUNCTIONS: (Essential functions may include, but are not limited to, the functions listed below)

• Directs, oversees and motivates the collection staff in addition to providing ongoing training and support.
• Oversees the processing and verification of applications for credit.
• Analyzes collection activity and bad debt and alerts the Director of Finance to any potential risks.
• Investigates credit issues and suggests payment options to be approved.Develops and communicates the credit and collections policy.
• Manages relationships with outside collection agencies.Confers with branch managers and department heads to ensure timely collection activity.
• Prepares and reviews operational reports of the collectors and payment posting activity.
• Ensures accuracy of payments received and collection notes in customer records.
  
  

RESPONSIBILITIES OF THE POSITION:

STAFF/PUBLIC CONTACT – Requires establishment and maintenance of effective working relationships with those contacted in the course of work.  Requires effective communication with customers, clients, and coworkers.

SUPERVISORY RESPONSIBILITIES – Requires coordinating or leading others in work activities, work outcomes and results.  Direct supervision of employees in the credit and collection department.  Meets regularly with direct reports to keep informed and to offer direction. 

SUPERVISION RECEIVED –  Reports to and works under general supervision of the Director of Finance. Able to work independently without close supervision.

DECISION-MAKING – Requires making decisions that affect other people, the financial resources, and/or the image and reputation of the organization.  Relies on experience and judgment to plan and accomplish goals.  Makes decisions and established work priorities on essentially procedure-oriented operations.

ESSENTIAL JOB REQUIREMENTS:

EDUCATION / EXPERIENCE (Related education and experience may be interchangeable on a year for year basis) – Associate’s degree from a two-year college or technical school, or equivalent; or three to six years in credit and collections management; or equivalent combination of education and experience.

REQUIRED KNOWLEDGE –Customer and Personal Service, Sales and Marketing, Safety and Security, and Computers.   

REQUIRED SKILLS – Social, Complex Problem Solving, Technical, Systems, Resource Management, Desktop Computer, Strategic Thinking, Business Maturity.

PHYSICAL REQUIREMENTS – Normal office environment. Occasional light lifting of office equipment, materials and boxes; frequent walking and standing; requires dexterity in use of fingers for the operation of computers and other office equipment.

If you’re looking for an employer who is an industry leader that has been in the business for over 80 years, then look no further.

Founded in 1939, General Parts distributes parts and provides service for over 60,000 active customers and 400 manufacturers of commercial foodservice equipment. Corporate headquartered in Bloomington, MN, we provide service coverage in all or parts of 27 states through our 29 branch locations.

General Parts offers a competitive benefit package that includes 401(k), Medical, Dental, Vision, Company Paid Short and Long-Term Disability, Company Paid Life Insurance, Voluntary Life Insurance, Paid Holidays, Paid Time Off, and more.

General Parts participates in E-Verify and is an Equal Opportunity Employer

For more information please visit our website:  https://generalparts.com/careers